Application means one or more software applications developed by AutoDelegate and may include future software applications that have not yet been released.
AutoDelegate means AutoDelegate Inc., with representative office at the following address: AutoDelegate, 300 Lenora st, PMB 4113, Seattle, WA 98121
Fees means the charges by AutoDelegate for subscription to or use of the Service.
Order Form means the AutoDelegate order form or forms and any ancillary AutoDelegate terms completed and processed by and with Subscriber to sign up for the relevant Service.
Service means hosting of the specific AutoDelegate software Application identified during the ordering process, developed or licensed, operated, and maintained by AutoDelegate, accessible via https://autodelegate.com or another designated by AutoDelegate website or IP address, or ancillary online or offline products and services provided to Subscriber by AutoDelegate, to which Subscriber is being granted access under this Agreement.
Subscriber means the individual or entity that has subscribed for the Service under the terms and conditions of this Agreement.
Term means the Initial Term or any Renewal Term, as defined in Section 7 below.
USD means United States dollars.
User means Subscriber's employees, representatives, consultants, contractors, customers, affiliates or agents who are authorized to use the Service, have registered with the Service on their own, and were approved by Subscriber (or by or for AutoDelegate at Subscriber's request) to be the User of the Service within Subscriber's account.
2.1. Terms of Service. Subscriber acknowledges and agrees to the terms of service herein. In addition, Subscriber agrees that unless explicitly stated otherwise, any new features that augment or enhance the Service, and/or any new Service(s) subsequently purchased by the Subscriber will be subject to this Agreement.
2.2. Subscriber Must Have Internet Access. In order to use the Service, Subscriber must have or must obtain access to the World Wide Web, either directly or through devices that access Web-based content. Subscriber must also provide all equipment necessary to make such (and maintain such) connection to the World Wide Web.
2.3. Accuracy Of Subscriber's Registration Information. Subscriber agrees to provide accurate, current and complete information ("Registration Data") about Subscriber as prompted by the registration form, which Subscriber will fill out online in order to gain access to the Service. Subscriber further agrees to use commercially reasonable efforts to maintain and promptly update the Registration Data to keep it accurate, current and complete. Subscriber acknowledges and agrees that if Subscriber provides information that is intentionally inaccurate, not current or incomplete in a material way, or AutoDelegate has reasonable grounds to believe that such information is untrue, inaccurate, not current or incomplete in a material way, AutoDelegate has the right to suspend or terminate Subscriber's account.
2.4. Email And Notices. Subscriber agrees to provide AutoDelegate with Subscriber's email address, to promptly provide AutoDelegate with any changes to Subscriber's email address, and to accept emails (or other electronic communications) from AutoDelegate at the e-mail address Subscriber specifies. Except as otherwise provided in this Agreement, Subscriber further agrees that AutoDelegate may provide any and all notices, statements, and other communications to Subscriber through either email or posting on the Service.
2.5. Third-Party Software. Subscriber agrees to use software produced by third parties, including, but not limited to, "browser" software that supports a data security protocol compatible with the protocol used by AutoDelegate. Until notified otherwise by AutoDelegate, Subscriber agrees to use software that supports the Transport Layer Security (TLS) protocol or other protocols accepted by AutoDelegate and to follow logon procedures for services that support such protocols. Subscriber acknowledges that AutoDelegate is not responsible for notifying Subscriber of any upgrades, fixes or enhancements to any such software or for any compromise of data transmitted across computer networks not owned or operated by AutoDelegate or telecommunications facilities, including, but not limited to, the Internet.
2.6. Transmission Of Data. AutoDelegate employs security measures designed for the protection of information and data. However, Subscriber understands that the technical processing and transmission of Subscriber's electronic communications is fundamentally necessary to Subscriber's use of the Service. Subscriber agrees that AutoDelegate is not responsible for any electronic communications and/or Subscriber Data which are lost, altered, intercepted or stored without authorization during the transmission of any data whatsoever across networks not owned and/or operated by AutoDelegate.
2.7. Subscriber Content.
a. Some areas of the Service allow Subscribers to post content such as documents, data, messages, personal data and other content or information (any such materials a Subscriber submits, posts, displays, or otherwise makes available on the Service "Subscriber Content"). Subscriber retains ownership of their Subscriber Content.
b. In connection with your Subscriber Content, Subscriber affirms, represents and warrants that the Subscriber Content and AutoDelegate’s use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any intellectual property rights and privacy rights. AutoDelegate takes no responsibility and assumes no liability for any Subscriber Content that Subscriber or any other subscribers, users, or third party posts or sends over the Service. Subscriber shall be solely responsible for its Subscriber Content.
2.8. Proprietary Rights.
a. Subscriber acknowledges and agrees that the Service and any necessary software used in connection with the Service contain proprietary and confidential information that is protected by applicable intellectual property and other laws. Subscriber further acknowledges and agrees that content or information presented to Subscriber through the Service or by advertisers may be protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
b. Each party retains all right, title and interest in its data, information and intellectual property rights, and nothing in this Agreement is intended to transfer or diminish such rights. The parties further acknowledge and agree that as between the parties, AutoDelegate owns all right, title, and interest in the Service, Application and the AutoDelegate Technology and underlying software and proprietary and intellectual property rights therein. The use by Licensee of any of these rights is authorized only for the purposes set forth herein and upon expiration or termination of this Agreement for any reason such authorization will cease.
2.9. Confidentiality. Except as expressly and unambiguously permitted hereunder, each party shall hold in confidence and not use or disclose any materials or information disclosed by the other party that are marked as confidential or proprietary, or if disclosed verbally, reduced to writing and marked confidential within thirty (30) days after the date of disclosure ("Confidential Information"). Confidential Information will also include the Application, Software, Documentation and any new product or service information. Each party shall treat the other party's Confidential Information with at least the same degree of care it uses to prevent unauthorized disclosure or use of it own Confidential Information, but in no event less than reasonable care. Confidential Information will not include any materials or information that the recipient can prove is now, or later becomes, through no act or failure to act on the part of the receiving party, generally known or available to the public; (ii) is known by the receiving party at the time of disclosure as evidenced by its records; (iii) is furnished to the receiving party by a third party, as a matter of right and without restriction on disclosure; (iv) is independently developed by the receiving party without any breach of this Agreement; (v) is the subject of a written permission to disclose provided by the disclosing party; (vi) is disclosed in response to a valid order of a court or other governmental body or any political subdivision thereof "in the jurisdiction in which the confidential information is required to be disclosed; provided, however, that the receiving party shall first have given notice to the disclosing party and shall have made a reasonable effort to obtain a protective order requiring that the Confidential Information so disclosed be used only for which the order was issued; or (vii) is otherwise necessary to establish rights or enforce obligations under this Agreement, but only to the extent that any such disclosure is necessary. Access to the Confidential Information is limited to employees and agents of the receiving party who have a legitimate "need to know" the information for their performance of this Agreement, who have been advised of the confidential nature thereof and who have agreed in writing, as a condition of employment, engagement or otherwise, to protect the Confidential Information with terms no less than are imposed by this Agreement. Notwithstanding the above, AutoDelegate may use aggregate information to measure general Service usage patterns and characteristics of its user base, and may include such aggregate information about its audience in promotional materials or reports to third parties. This aggregate information will not reference names, phone numbers, email addresses, or other personally identifiable information, and it is not traceable to a specific recipient or user email address. AutoDelegate may assign its rights in this agreement to any third party as it determines in its absolute discretion.
2.10 Data Protection.
a. AutoDelegate. AutoDelegate will observe all statutory data protection regulations applicable to AutoDelegate concerning the Service, in particular the General Data Protection Regulation. AutoDelegate will also take appropriate technical and organizational measures to ensure adequate protection of the personal data of Subscriber or Subscriber’s Users, if processed by AutoDelegate as part of the Service. In particular, AutoDelegate may only process personal data of Subscriber or Subscriber’s Users within the scope of the Service and shall not transfer this data to any unauthorized third party.
With regard to the personal data of Subscriber, AutoDelegate may only process such data (i) for and on behalf of the Subscriber as a Controller and AutoDelegate as a Processor, (ii) according to the Subscriber's instructions, and (iii) to fulfill the AutoDelegate’s obligations under this Agreement. The Parties agree to enter into the additional commissioned data processing agreement as contained in an Annex to this Agreement. This commissioned data processing agreement, in particular, further stipulates the obligations of AutoDelegate with regard to the processing of the personal data of Subscriber or Subscriber's Users.
b. Subscriber. With respect to the personal data uploaded into the Application and/or the Service, the Subscriber remains the responsible body and, therefore, must always verify whether the processing of data is covered by corresponding legal authorizations. The Subscriber shall in particular comply with all statutory data protection regulations applicable to Subscriber (e.g. General Data Protection Regulation, "GDPR" or California Consumer Privacy Act, "CCPA"), in particular with regard to the personal data the Subscriber (including its Users) uses in connection with the Application and/or the Service (e.g. when respective personal data is uploaded to the Application and/or the Service). The Subscriber shall, in particular, ensure that the transfer of personal data (including personal data of (i) its employees / its Users, (ii) its clients and/or customers, and/or (iii) (other) third parties) to AutoDelegate and/or to the Application and/or the Service is in compliance with and meets all requirements of the applicable statutory data protection regulations. The Subscriber shall also oblige its Users accordingly. The Subscriber shall indemnify and hold AutoDelegate harmless from all claims of third parties that arise from a culpable violation by the Subscriber (and or its Users) of the aforementioned obligations.
2.11. Service Rules.
a. Subscriber agrees not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated "scraping"; (ii) using any automated system, including without limitation "robots," "spiders," "offline readers," etc., to access the Service in a manner that sends more request messages to AutoDelegate servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser (except that AutoDelegate grants the operators of public search engines revocable permission to use spiders to copy materials from
for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; or (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein.
b. AutoDelegate may, without prior notice, change the Service; stop providing the Service or features of the Service, to subscribers or to users generally; or create/change usage limits for the Service. Readdle may permanently or temporarily terminate or suspend Subscriber access to the Service without notice and liability for any reason, including if in AutoDelegate’s sole determination Subscriber violates any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, Subscriber continues to be bound by this Agreement.
3. Professional service
If professional services (such as implementation, training, consulting, etc.,) are provided, their scope, terms and cost will be mutually agreed upon in writing in an additional Order Form ("Professional Services") and Statement of Work ("SOW").
4. Restrictions and responsibilities
a. This is a contract for Services and the software will be installed, accessed and maintained only by or for AutoDelegate and no license is granted thereto. Subscriber agrees that it will not, directly or indirectly: reverse engineer, decompile, disassemble or otherwise attempt to discover the source code, object code or underlying structure, ideas or algorithms of the Services or any Application, software, documentation or data related to the Services; modify, translate, or create derivative works based on the Services or any Software; or copy (except for archival purposes), rent, lease, distribute, pledge, assign, or otherwise transfer or encumber rights to the Services or any Software; use the Services or any Software for timesharing or service bureau purposes or otherwise for the benefit of a third party; or remove any proprietary notices or labels. Subscriber represents, covenants, and warrants that Subscriber will use the Services only in compliance with AutoDelegate’s standard policies then in effect (the "Policy") and all applicable laws (including but not limited to policies and laws related to spamming, privacy (including but not limited to any European privacy laws), intellectual property, consumer and child protection, obscenity or defamation). Subscriber hereby agrees to indemnify and hold harmless AutoDelegate against any damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys' fees) in connection with any claim or action that arises from an alleged violation of the foregoing or otherwise from Subscriber's use of Services. Although AutoDelegate has no obligation to monitor the content provided by Subscriber or Subscriber's use of the Services, AutoDelegate may do so and may remove any such content or prohibit any use of the Services it believes may be (or are alleged to be) in violation of the foregoing.
b. Subscriber shall be responsible for obtaining and maintaining any equipment and ancillary services needed to connect to, access or otherwise use the Services, including, without limitation, modems, hardware, server, software, operating system, networking, email servers, email services, web servers, web services, long distance and local telephone service (collectively, "Equipment"). Subscriber shall be responsible for ensuring that such Equipment and services are compatible with the Services (and, to the extent applicable, the Software) and complies with all configurations and specifications set forth in AutoDelegate’s published policies then in effect. Subscriber shall also be responsible for maintaining the security of the Equipment, Subscriber account, ancillary services, passwords (including but not limited to administrative and user passwords) and files, and for all uses of Subscriber account, Services or the Equipment with or without Subscriber's knowledge or consent.
5. Fees, billing and renewal
a. AutoDelegate will charge applicable Sales Tax (e.g. VAT) in addition to Service price. Subscriber will be charged the Sales Tax depending on their location. Customers will always see a net price before the checkout on the pricing page. When customers get to the final stage of checkout after entering Sales Tax and location, we'll show them Total price: Net price + applicable tax.
b. Subscriber selects its initial subscription term, which may be a month or a year. Once that term expires, it will automatically renew for successive terms of the same duration unless either Subscriber or AutoDelegate notifies the other of non-renewal at least 5 business days prior to the upcoming expiration date. AutoDelegate reserves the right to change Service Fee upon one month written notice to the Subscriber. Renewals are charged at AutoDelegate’s then-current rates unless otherwise agreed to between the Parties, and AutoDelegate will at its discretion charge Subscriber using the credit card on file on or after the expiration date, or send Subscriber an invoice. "Subscription Term" means the initial term and any renewal term(s).
c. Prices for all plans are calculated and charged in USD regardless of the region of Service purchase. All paid Service fees are non-refundable, unless otherwise agreed with Subscriber in writing. Whenever a customer decides to cancel a paid subscription, it will be canceled immediately and Service will be downgraded to Free plan.
d. Whenever more Users on your team start to use our paid Service, your credit card will be charged a prorated amount based on how much Service will be used by new users until the end of the current billing cycle. If you remove users, the equivalent amount in USD will be credited towards the Service fee for the next billing period.
6. Non-payment and suspension
All payments for Fees shall be due according to the terms in Section 5 (Fees, Billing and Renewal) and as provided on the relevant Service, and shall be deemed delinquent if not received by the due date. In addition to any other rights granted to AutoDelegate herein, AutoDelegate reserves the right to suspend or terminate this Agreement and Subscriber's access to the Service if Subscriber's account becomes delinquent. Delinquent invoices are subject to interest charges of 1.0% per month on any outstanding balance, or the maximum permitted by law, whichever is less, plus all expenses of collection. Subscriber will continue to be charged during any period of suspension. If Subscriber or AutoDelegate initiates termination of this Agreement, Subscriber will be obligated to pay the balance due on account computed in accordance with this Section and the Fees, Billing and Renewal Section above. Subscriber agrees that AutoDelegate may charge such unpaid Fees and charges to Subscriber's credit card or otherwise bill Subscriber for such unpaid Fees and charges. Subscriber agrees and acknowledges that AutoDelegate has no obligation to retain Subscriber Data and that such Subscriber Data may be irretrievably deleted if Subscriber's account becomes delinquent.
Customers with payments overdue for more than 30 days will be downgraded to a Free version of AutoDelegate. We will notify our customers about upcoming invoice payments 7 days in advance.
If we are not able to charge a customer's credit card on the day of the Next Payment, we will NOT attempt to charge the customer's credit card and it is solely the customer's responsibility to reattempt the payment. If payment is not received in a timely manner, paid subscription will be canceled.
7. Term, reduction in users and termination
a. This Agreement commences on the Effective Date. Unless earlier terminated under Sections 6 or 7, this Agreement will automatically renew at the end of the initial Term specified in the Order form (the "Initial Term") and any Renewal Term for successive renewal terms equal in duration to the Initial Term, or one year, if the Initial Term is equal to or greater than one year (each a "Renewal Term") at AutoDelegate’s then current rates, unless a different rate is specified in the Order Form. Either party may terminate this Agreement, effective only upon the expiration of the then current Term, by notifying the other party in writing at least five (5) business days prior to the date of the invoice for the following Term. Subscriber agrees and acknowledges that AutoDelegate has no obligation to retain the Subscriber Data, and may delete such Subscriber Data, more than 30 days after Service termination.
b. Any breach or delinquency of Subscriber's payment obligations or unauthorized use of the AutoDelegate Technology or Service will be deemed a material breach of this Agreement. AutoDelegate, in its sole discretion, may terminate Subscriber's password, account or use of the Service and this Agreement if Subscriber breaches or otherwise fails to comply with this Agreement. In addition, AutoDelegate may terminate a free account at any time in its sole discretion. Subscriber agrees and acknowledges that AutoDelegate has no obligation to retain the Subscriber Data, and may delete such Subscriber Data, if Subscriber has materially breached this Agreement, including, but not limited to, failure to pay outstanding Fees, and such breach has not been cured within 30 days of payment delinquency or notice of such breach.
c. Sections 2 (Definitions), 3 (Terms of Service for AutoDelegate Application), 4 (Restrictions and Responsibilities), 5 (Fees, Billing and Renewal) (surviving until all Fees and charges are paid and Subscriber responsibilities fulfilled), 6 (Non-Payment and Suspension) (surviving until all Fees and charges are paid), 7 (Term, Reduction in Users and Termination), 8 (Assignment, Successors and Assigns), 11.b. (Indemnification), 12 (Disclaimer of Warranties), 13 (Exclusion of Damages and Limitation of Liability), and 14 ("General Provisions"), shall survive expiration or termination of this Agreement.
8. Assignment, successors and assigns
Subscriber shall not transfer or assign this Agreement or any rights or obligations hereunder without the prior written consent of AutoDelegate, and any attempted assignment or transfer in violation of the foregoing will be void. This Agreement will be for the benefit of the permitted successors and assigns, and will be binding on heirs, legal representatives, and permitted assignees.
9. Publicity rights
Subscriber grants AutoDelegate the right to include the Subscriber as a customer in AutoDelegate’s promotional material. Subscriber can opt to have their name excluded from such use by AutoDelegate except as agreed to in writing on a case-by-case basis by providing a sufficiently detailed email request regarding the same to firstname.lastname@example.org; the subject line in such email should be entitled "Non-use of Subscriber Name."
10. Representations & warranties
Each party represents and warrants that it has the legal power and authority to enter into this Agreement. AutoDelegate represents and warrants that it will use commercially reasonable efforts to provide the Service in a manner consistent with general industry standards reasonably applicable to the provision thereof and substantially in accordance with the online AutoDelegate help documentation under normal use and circumstances. Subscriber represents and warrants that Subscriber has not provided any false information to gain access to the Service and that billing information is correct.
a. By AutoDelegate. AutoDelegate shall defend, indemnify and hold Subscriber harmless from all settlements agreed to by AutoDelegate and all costs and direct damages finally awarded to a third party to the extent they arise out of a claim that the Service as delivered to Subscriber infringes a third party's registered patent or copyright. Subscriber will be entitled to indemnification only (I) if Subscriber notifies AutoDelegate in writing within ten (10) days of the date Subscriber first becomes aware of a claim; (II) AutoDelegate has sole control of the settlement, compromise, negotiation and defense of any such action; and (III) Subscriber gives Readdle all reasonably available information and assistance, at AutoDelegate’s expense. AutoDelegate may, at its option, obtain the right to continued use of the Service, substitute other equivalent service, or modify the Service so it is no longer infringing, or, if none of the foregoing remedies are commercially feasible in AutoDelegate’s sole discretion, terminate Subscriber's right to the allegedly infringing Service and refund to Subscriber a pro rata portion of the amount which Subscriber has paid for such Service. The foregoing indemnity will not apply to any infringement claim arising from (a) modification of the Service by parties other than AutoDelegate, (b) combination of the Service with hardware and/or other software and/or ancillary services, if such claim would have been avoided by not so combining the Service, or (c) use of the Service other than in accordance with AutoDelegate instructions and documentation. THE FOREGOING STATES AUTODELEGATE'S SOLE OBLIGATION AND SUBSCRIBER'S SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO CLAIMS OF INFRINGEMENT OF THIRD PARTY PROPRIETARY RIGHTS OF ANY KIND.
b. By Subscriber. Subscriber shall defend, indemnify and hold AutoDelegate harmless from all third party claims and settlements agreed to by Subscriber and all costs and direct damages awarded to a third party to the extent they arise out of Subscriber's infringement of any third party rights, or breach of any provision of this Agreement, or making representations or warranties regarding the Service to other third parties. AutoDelegate agrees that (I) it shall provide written notice promptly after it first becomes aware of a claim; (II) Subscriber shall have sole control of the settlement, compromise, negotiation and defense of any such action; and (III) it shall give Subscriber all reasonably available information and assistance, at Subscriber's expense. AutoDelegate shall have the right to participate in the defense or settlement with counsel of its own choosing at AutoDelegate’s expense, provided however that the same shall be at Subscriber's expense if Subscriber fails to put on an adequate defense of AutoDelegate.
c. Further responsibilities for Subscriber
The Subscriber undertakes to oblige its respective Users to take due care in keeping the (i) User’s password and other registration and account data safe, and (ii) access to the account secure. Furthermore, the Subscriber shall ensure (also with regard to its Users) that unauthorized third parties do not gain knowledge of the account password. The Subscriber must inform AutoDelegate immediately of any suspicion that access data or passwords could have become known to unauthorized third parties. This does not affect the Subscriber's obligation to take appropriate measures to counter potential threats or access to the Service in such cases. The Subscriber is liable to AutoDelegate for damages incurred by not observing the above duties. The Subscriber refrains from any measures that could threaten the security and stability of AutoDelegate’s Service and systems; in particular, the Subscriber will not retrieve and let others retrieve any information or data without authorization.
As part of the use of the Service, the Subscriber must independently and regularly back up the documents and data generated and used by downloading them and creating its own backup copies.
d. Limitation of Liability
AutoDelegate is not liable for potential damages to the Subscriber that result from a loss of documents or data as far as the damages could have been avoided by a regular and complete backup of all relevant documents or data by the Subscriber. The Subscriber shall complete a regular and complete data backup by himself or through a third party and is solely responsible for this.
12. Disclaimer of warranties
AUTODELEGATE AND ITS LICENSORS MAKE NO REPRESENTATION, WARRANTY, OR GUARANTY AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICE OR ANY CONTENT THEREIN OR GENERATED THEREWITH. AUTODELEGATE AND ITS LICENSORS DO NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICE WILL BE SECURE, TIMELY, UNINTERRUPTED OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM OR DATA, (B) THE SERVICE WILL MEET SUBSCRIBER'S REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY SUBSCRIBER THROUGH THE SERVICE WILL MEET SUBSCRIBER'S REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. EXCEPT FOR THE EXPRESS WARRANTIES IN SECTION 10, THE SERVICE AND ALL CONTENT IS PROVIDED TO SUBSCRIBER STRICTLY ON AN "AS IS" BASIS; ALL OTHER CONDITIONS, REPRESENTATIONS AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD PARTY RIGHTS, ARE HEREBY DISCLAIMED BY AUTODELEGATE AND ITS LICENSORS TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
13. Exclusion of damages and limitation of liability
IN NO EVENT WILL AUTODELEGATE'S AGGREGATE LIABILITY UNDER ANY CLAIMS ARISING OUT OF THIS AGREEMENT EXCEED THE FEES PAID BY SUBSCRIBER TO AUTODELEGATE DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE INITIAL EVENT RESULTING IN SUCH CLAIMS. AUTODELEGATE WILL NOT BE LIABLE FOR LOST PROFITS OR FOR SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, REGARDLESS OF THE FORM OF ACTION, EVEN IF AUTODELEGATE IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS ARE CUMULATIVE FOR ALL CLAIMS HOWSOEVER ARISING UNDER ALL AGREEMENTS, AND SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF THE REMEDIES PROVIDED IN THIS AGREEMENT SHALL FAIL OF THEIR ESSENTIAL PURPOSE.
Subscribers access the services at their own volition and are entirely responsible for compliance with all applicable state and local laws and regulations, including but not limited to export and import regulations. You may not use the Service if you are a resident of a country embargoed by the United States or EU or are a foreign person or entity blocked or denied by the United States or EU government.
14. DMCA notice
AutoDelegate respects artist and content owner rights, and therefore it is AutoDelegate’s policy to respond to alleged infringement notices that comply with the United States Digital Millennium Copyright Act of 1998 ("DMCA"). If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible via the Service, please notify AutoDelegate’s copyright agent as set forth in the DMCA. For your complaint to be valid under the DMCA, you must provide the following information in writing:
An electronic or physical signature of a person authorized to act on behalf of the copyright owner;
Identification of the copyrighted work that you claim has been infringed;
Identification of the material that is claimed to be infringing and where it is located on the Service;
Information reasonably sufficient to permit Company to contact you, such as your address, telephone number, and, e-mail address;
A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and
A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.
The above information must be submitted to the following DMCA Agent:
Attn: DMCA Notice
UNDER UNITED STATES FEDERAL LAW, IF YOU KNOWINGLY MISREPRESENT THAT ONLINE MATERIAL IS INFRINGING, YOU MAY BE SUBJECT TO CRIMINAL PROSECUTION FOR PERJURY AND CIVIL PENALTIES, INCLUDING MONETARY DAMAGES, COURT COSTS, AND ATTORNEYS' FEES. Please note that this procedure is exclusively for notifying AutoDelegate and its affiliates that your copyrighted material has been infringed. The preceding requirements are intended to comply with AutoDelegate’s rights and obligations under the DMCA, including 17 U.S.C. §512(c), but do not constitute legal advice. It may be advisable to contact an attorney regarding your rights and obligations under the DMCA and other applicable laws. In accordance with the DMCA and other applicable law, AutoDelegate has adopted a policy of terminating, in appropriate circumstances, Users or Subscribers who are deemed to be repeat infringers. AutoDelegate may also at its sole discretion limit access to the Service and/or terminate the accounts of any Subscribers or Users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
15. Dispute resolution
15.1. Arbitration Agreement. Please read this Arbitration Agreement carefully. It is part of your contract with AutoDelegate and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION.
15.2. Dispute. The term "Dispute" means any dispute, claim or controversy between you and AutoDelegate or AutoDelegate and you arising out of, or relating to, the Sites, Applications or Services, these Terms or your Account, whether based in contract, statute, regulation, ordinance, tort (including fraud, misrepresentation, fraudulent inducement, or negligence), or any other legal or equitable theory, and includes the validity, enforceability or scope of this Section 15. "Dispute" is to be given the broadest possible meaning. You agree that any Dispute between you and AutoDelegate will be governed by the arbitration procedures outlined below. If a Dispute arises between you and AutoDelegate, our goal is to provide you with a neutral and cost effective means of resolving the Dispute quickly. Accordingly, you and AutoDelegate agree that we will resolve any Dispute in accordance with one of the subsections below or as AutoDelegate and you otherwise agree in writing.
15.3. MANDATORY BINDING ARBITRATION. In the interest of resolving Disputes between you and AutoDelegate in the most expedient and cost effective manner, you and AutoDelegate agree that every Dispute will be resolved by binding arbitration.
15.4. Arbitrator. All Disputes subject to this Arbitration Agreement will be governed by the International Centre for Dispute Resolution (ICDR), the international division of the American Arbitration Association (AAA), and will be administered by the ICDR. The ICDR Rules and filing forms are available online at https://www.icdr.org/rules_forms_fees, by calling the ICDR at +1(212) 484-4181, or by contacting AutoDelegate.
15.5. Substantive Law; Language. Any Dispute between you and AutoDelegate will be governed by laws of the State of Washington. The arbitration will be conducted in English.
15.6. Notice; Process. A party who intends to seek arbitration must first send a written notice of the Dispute to the other party by certified mail or by commercial express delivery (signature required) or, only if such other party has not provided a current physical address, then by electronic mail ("Notice"), in your case to the email address you have provided as part of your Account. The Notice must: (a) describe the nature and basis of the claim or Dispute; and (b) set forth the specific relief sought ("Demand"). The parties will make good faith efforts to resolve the claim directly, but if the parties do not reach an agreement to do so within 30 days after the Notice is received, you or AutoDelegate may commence an arbitration proceeding. AutoDelegate’s address for the notice is: 300 Lenora st, PMB 4113 Seattle WA 98121.
15.7. Fees. If you commence arbitration in accordance with these Terms the payment of any fees will be decided by the ICDR Rules. Any arbitration hearing will take place at a location to be agreed upon in Delaware, USA, but if the claim is for $10,000 or less, you may choose whether the arbitration will be conducted: (a) solely on the basis of documents submitted to the arbitrator; or (b) through a telephonic hearing.
15.8. Modifications to this Arbitration Provision. If AutoDelegate makes any future change to this Arbitration Agreement, other than a change to AutoDelegate’s address for notice, you may reject the change by sending us written notice within 30 days of the change to AutoDelegate’s address for notice, in which case your Account with AutoDelegate will be immediately terminated and this Arbitration Agreement, as in effect immediately prior to the changes you rejected, will survive.
15.9. Confidentiality. All aspects of the arbitration proceeding, including, but not limited to, the award of the arbitrator and compliance therewith, shall be strictly confidential. You and AutoDelegate agree to maintain confidentiality unless otherwise required by law. This section shall not prevent a party from submitting to a court of law any information necessary to enforce these Terms, to enforce an arbitration award, or to seek injunctive or equitable relief as permitted herein.
15.10. Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with AutoDelegate.
16. General provisions
This Agreement, including all Order Forms provided by and entered with AutoDelegate in connection herewith, constitutes the entire agreement between the parties with regard to its subject matter, supersedes all prior or contemporaneous agreements, commitments, representations, writings, and discussions between the parties, whether oral or written, shall apply in lieu of the terms or conditions in any Subscriber purchase order or other order documentation (all such terms or conditions shall be null and void), and there are no other agreements, representations, warranties, or commitments which may be relied upon by either party. Neither party shall be liable hereunder by reason of failure or delay in the performance of its obligations hereunder (except for the non-payment of money) on account of strikes, shortages, riots, insurrection, war, acts of terrorism, fires, flood, storm, explosions, earthquakes, acts of God, governmental action, labor conditions, or any other cause which is beyond the reasonable control of the party. If a court of competent jurisdiction finds any provision hereof invalid or unenforceable, that provision will either be amended to achieve as nearly as possible the intent of the parties, or if amendment is not possible the offending provision shall be deemed struck, and the remainder of this Agreement will remain in full force and effect. The captions and headings in this Agreement are for convenience only and shall not affect the construction and interpretation of any provision of this Agreement. Where this Agreement is executed in hard copy and not entered into by on-line acceptance, this Agreement may be executed in counterparts, each of which will be deemed an original, but all of which together will constitute one and the same instrument. In the event of a conflict with the provisions of this Agreement, the provisions in any Order Form shall govern.